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Ten million await tax codes   2009-07-26 - Vietnam News

A tax department officer explains how to register for a tax code in Ha Noi. Public confusion has arisen over the new law on personal income tax which came into effect this month.

 Despite a new law on personal income tax that came into effect on July 1, taxpayers are confused about how to respond because of problems in getting their individual codes.

According to statistics from the Information Technology Application Department under the General Department of Taxation (GDT), only about 1.4 million people have received their tax codes because the old software is so slow.

Another 10 million or so taxpayers are still waiting to receive their codes on new software.

The old software is limited in its capacity because it was set up for businesses, not individuals.

There are stacks of files waiting to be processed in many tax offices throughout the nation.

This is because until the new law came into effect, only workers on higher salaries were included in the tax coding system - and coding requirements were much simpler.

Still waiting

Now, for instance, more than 1.5 million files are waiting to be coded on the updated software in HCM City. Under the old system, the department had to approve only 600,000 files during the last 10 years.

To date, more than 58,000 files have been processed in Ha Noi, but more than 222,000 files are awaiting coding.

Binh Duong Province, which borders HCM City, is facing the same situation. Only 54,000 of more than 162,000 files have been coded.

According to the province’s Taxation Department, based on the total number of workers, about 712,200 personal tax files are waiting to be coded in the province.

"We submitted personal tax files for our staff at the beginning of the year, but still haven’t received codes," said Nguyen Minh Phu from Kamoda Food Company.

Director of the Ha Noi Taxation Department Vu Thi Mai said: "We are under very high pressure now as the workload and deadline is too tight for us."

The director of Communications and Taxpayer Support Section under the HCM City Taxation Department, Tran Thi Le Nga, said delays section was caused by complicated procedures and the fact that most of the work was being done manually.

In addition, lack of knowledge by many taxpayers has either stopped them from applying or consumed too much staff time, said Nga.

Deputy Director of Information Technology Application Department Pham Quang Toan said: "the time to complete each file was stretched because it was impossible to contact individuals directly when a problem was found in their files."

Five million

The old software, applied since 1998, was scheduled to provide a maximum of 5 million codes. When the Government made some adjustments after the introduction of the new law, the number of codes overloaded the situation, said Toan.

Hoping to improve the situation, the tax department launched website TNCNonline.com.vn late last month to help taxpayers prepare applications and obtain upgraded software online.

The Ha Noi Department of Taxation has set up special task teams in 29 district branches to help speed up the process by providing direct instructions to tax payers.

In addition to holding training classes for 1,400 tax employees, the department also hires specialists to put data on the new software.

The department has also set up training classes at more than 2,000 Government administrative offices and companies in Ha Noi.

According to Toan, the newly applied software will be able to provide 10 million codes in three months, so the department expects to complete the job by the end of October.



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